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CGI Windows & Doors in Key West, FL | TruePane Windows & Doors
We provide independent CGI windows and doors service across Key West, FL, from single-panel glass replacement to full impact-rated system installs. What makes our CGI work different on this island is that we already know every job in Old Town carries two approvals: the Florida Product Approval on the CGI unit, and the Historic Architectural Review Commission sign-off on how that unit reads from the street. Call (813) 320-9346 for a free estimate, and we’ll walk you through both before anyone picks up a tape measure.
TruePane Windows & Doors has worked on CGI product lines for years, and our CGI sales & service experience covers the Estate Collection, Sentinel series, 850 Series sliders, and Estate French doors. We know these units inside the frame, not just from a catalog. As for Key West, our Key West service area work puts us on jobs from the Casa Marina district up to the Historic Seaport and everywhere the salt spray reaches. Dale Kessler founded this company on a rule he keeps on the whiteboard: if the pane is not true, the job is not done. That rule matters more on an island where wind loads exceed 180 mph and the Historic Architectural Review Commission inspects sightlines like a building inspector checks flashing.
Why Key West Residents Choose Us for CGI Service
We carry the full set of Florida Product Approval documents, finish samples, and HARC paperwork templates on hand for Key West jobs, so a quote covers not just the window but the approval path it has to travel. Our techs work on CGI windows and doors across Monroe County every week, and we spec marine-grade hardware and corrosion-resistant finishes as the baseline here, not an upgrade. That’s a habit born from decades of glazing work along the Gulf and Atlantic coasts, and it’s the reason Dale Kessler’s crews do not get surprised by a follow-up inspection.
We are not a CGI dealer and we’re not manufacturer-affiliated. That independence means we recommend what fits the house and the HARC file, not what clears a quota. We measure every opening twice, quote manufacturer lines side by side on paper, and register both warranty layers in writing before the truck leaves the driveway. A live person answers our phone 24 hours a day, seven days a week. When a Key West homeowner calls about a corroded CGI roller or a fogged impact panel, they talk to someone who knows the difference between a weep hole blocked with salt crust and a failed IG seal. Background-checked, uniformed technicians do the work, and the 90-Day Done Right Promise backs it.
Common CGI Windows & Doors Problems We Solve in Key West
- Salt-air pitting and white oxidation on CGI aluminum frame bottom rails and sill tracks. We see this within 8 to 12 years, especially on the south and east sides of Old Town homes where the trade winds carry spray off the Atlantic and Gulf year-round. The oxidation starts cosmetic but eventually binds the track and can hinge a door frame out of square.
- Bent or misaligned multi-point lock rods on CGI Estate French doors. High-wind racking from tropical storms and hurricanes flexes the door leaf enough that the lock rods no longer line up with the keepers. We realign or replace the rods and adjust the hinge and astragal geometry so the door locks without a fight.
- Premature seal failure and hazing in CGI impact laminated glass. Key West’s salt crust and organic debris clog the exterior weep holes, and moisture gets trapped against the IG unit and eats the seal from the outside in. We clear the weep systems, replace the failed glass, and in many cases drill additional weeps in the right locations so the problem does not return.
- Corroded stainless steel hinge pins and rollers on CGI sliders. The constant salt spray in Key West will seize standard hardware, even stainless that would hold up fine inland. We swap to 316 stainless hinges, self-lubricating rollers, and silicone-based lubricants that stay slick through a wet August.
- Historic home fit issues. Not a failure mode exactly, but a Key West constant: the old Conch houses on Dade County pine framing move, and a CGI impact window installed without accounting for the existing jamb depth and sash weight pockets will bind inside a year. We measure the rough opening and the existing trim profile before ordering, which is why our CGI installs in Old Town do not fight the house.
CGI Service in Key West: What Local Conditions Mean for Your Equipment
In Key West, the Historic Architectural Review Commission requires that any replacement window or door on a contributing Old Town structure preserve the original divided lite pattern, mullion width, and even the sightlines of hand-milled Conch frames. Unlike Miami or Marathon, we routinely order CGI impact units with custom simulated divided lites and putty-profile exterior glazing beads to keep the board from rejecting a hurricane-rated window that reads wrong from the street. A technician working Old Town service calls pulls a HARC permit alongside the standard building permit on almost every contributing structure, even for a like-for-like swap, because the commission signs off on mullion width, lite configuration, and finish color before the building department will finalize anything. Out-of-town crews who assume a Florida impact label is the only approval they need routinely get stopped at this step. We keep the paper trail moving because we know how it works on this island specifically, not just in code book terms.
On William Street in Old Town, our crew pulled a HARC permit alongside the building permit to replace three original single-hung wood sashes in an 1893 Conch house with CGI Estate Collection impact windows. The frames had rotted enough that the original sash weights were exposed, and the existing jalousie on the back porch was an insurance nonstarter. We ordered custom simulated divided lites in a 2-over-1 configuration with a bronze finish to match the neighboring period homes, swapped all hardware to 316 stainless, and the HARC inspector signed off on the first walk-through.
CGI Models & Products We Service in Key West
We service the CGI Estate Collection impact windows, Sentinel impact casement and fixed windows, 850 Series impact sliding glass doors, and Estate French doors. When OEM CGI replacement parts like multi-point lock mechanisms, roller assemblies, and weatherstripping are still available, we source them direct. For the salt environment in Key West, we also carry a curated set of marine-grade aftermarket hardware: 316 stainless hinges, self-lubricating rollers, and silicone-based lubricants that outlast the standard fare. We’re upfront when a repair outpaces the value of an older CGI unit. If the frame shows deep pitting or the glass seal has failed, a full impact-rated replacement is usually cheaper long-term than chasing recurring corrosion failures every two years.
CGI Service Pricing in Key West
CGI window and door service in Key West typically runs $185 to $340 for hardware replacement and track work, and $400 to $900 for glass-only impact panel replacement depending on size and divided lite configuration. Full impact-rated window replacement runs $1,200 to $2,800 per opening for Estate Collection units with custom simulated divided lites and marine-grade hardware. The HARC permit layer adds paperwork time but typically not much direct cost on a properly prepared application; what does cost is re-filing a rejected HARC application because the finish or mullion profile was not spec’d from the start. A free estimate from us includes a written line-item quote with the CGI model, lite configuration, hardware spec, and the permit path laid out on paper. Call (813) 320-9346 to schedule yours. If it needs to be in writing to be true, we’ll put it in writing.
Serving Key West, FL - Our Local Coverage Area
We’re based in the Key West area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in Key West
Yes, if your home is a contributing structure in one of Key West’s historic districts, HARC approval is required even for a same-size, same-shape replacement. The commission reviews mullion width, divided lite pattern, frame material, and finish color, and an application that does not match the original Conch-style profile will be rejected even with a Florida Product Approved CGI unit. We prepare the HARC paperwork with the same care as the building permit, and we’ve walked dozens of CGI impact windows through this review without a rejection. Call (813) 320-9346 if you want an exact read on what your property requires.
Key West sits entirely surrounded by saltwater at the end of a narrow island chain, so the airborne salt load is constant and hits from every direction. Miami and other mainland cities get salt air near the coast, but not the same saturation. The fix is not a different window brand; it’s marine-grade hardware and finishes spec’d at installation. We quote 316 stainless hinges, self-lubricating rollers, and corrosion-resistant frame coatings as standard for Key West because the alternative is replacement within a decade.
In most Key West homes, yes. Jalousie openings in wood-frame Conch houses are typically sized to standard window modules, and CGI Estate Collection impact windows can be ordered to fit the existing rough opening without reframing. The work is in the details: the old jalousie hardware and channels come out, the rough opening gets re-flashed and shimmed true, and the new CGI unit gets set with the sightline profile that satisfies HARC on a contributing structure. We inspect the opening before quoting so the price reflects what is actually there, not what a catalog assumes.
If the rear elevation is visible from a public right-of-way or is part of a contributing historic structure, the answer is usually yes. HARC’s review in Key West covers door and window replacements that change the appearance of any exterior elevation, not just the street-facing façade. We pull the HARC paperwork whenever there is any question, because being denied after installation is the expensive way to learn the boundary line. Call (813) 320-9346 and we’ll tell you straight whether your rear slider falls under review before we order anything.
Yes, when they are specified correctly. HARC will accept impact-rated units with simulated divided lites and putty-profile exterior glazing beads if the lite configuration, mullion width, and finish replicate the original period window. Flat, snap-in grids that look modern from six feet away will be rejected. We order CGI impact units with the divided lite pattern drawn to match the house, and we submit finish samples with the HARC application so the board sees exactly what the street will see. That detail work is why our Old Town installs pass on the first walk-through.
Service Areas Near Key West
Our Key West crews handle CGI service across the Lower Keys and into the middle Keys where marine conditions are equally punishing. We work in Acacia Villas, Alafaya, Altamonte Springs, Altoona, Anna Maria, and Apollo Beach. For reference on how we approach CGI service in other Florida markets, see our CGI service in Kissimmee and CGI service in Lake Buena Vista pages. If you’re elsewhere in the Keys, call and we’ll confirm coverage.
Book Your CGI Service in Key West Today
Call (813) 320-9346 for a free estimate on CGI window or door service in Key West. A live person answers, we schedule a time, and we show up with the HARC paperwork and the marine-grade hardware already on the list. If the pane is not true, the job is not done, and we do not leave until it is.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Key West since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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