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CGI Windows & Doors in West Palm Beach, FL | TruePane Windows & Doors
We provide independent CGI windows and doors service across West Palm Beach, from impact casement repairs to full replacement of 9000 Series sliding doors. What makes our CGI work different here is the way we handle the city’s dual compliance layer: Palm Beach County wind-load rules plus Historic Preservation Board design review in districts like Flamingo Park and El Cid. Most crews get tripped up on the second one. We don’t. Call (813) 320-9346 for a free estimate on any CGI unit in West Palm Beach.
Why West Palm Beach Residents Choose Us for CGI Service
We’ve been diagnosing and servicing CGI windows and doors in Palm Beach County for over a decade, and we also provide Cgi in Palm Beach. That matters in West Palm Beach because the equipment has to stand up to conditions most installers never plan for: salt-laden air off the Intracoastal, relentless Atlantic UV, and the specific failure patterns those two forces create on aluminum frames and IGU seals. Dale Kessler, our owner, learned the glazing trade on a shop floor, not from a franchise playbook, and he built TruePane around one rule: if the pane is not true, the job is not done. Our technicians know which CGI models hold up in West Palm Beach and which need early intervention, and they’ll tell you straight. We’re independent, not manufacturer-affiliated, so our recommendations are based on what’s right for your house, not what moves inventory.
Every West Palm Beach job gets a background-checked, uniformed technician who measures twice, quotes manufacturer lines side by side on paper, and registers both warranty layers before the truck leaves your driveway. Our CGI sales & service work is backed by the 90-Day Done Right Promise: if it’s not done right, we make it right, no paperwork and no arguing.
Common CGI Windows & Doors Problems We Solve in West Palm Beach
- White powder and pitting on aluminum bottom rails. We see this constantly on waterway-facing homes in West Palm Beach, especially older CGI units with unsealed weep holes. Salt air sits in the track, and within three to five years the aluminum starts corroding from the inside out. We clean, treat, and reseal where the frame is still sound, and we’ll tell you honestly when it’s too far gone to save.
- IGU seal failure and fogging on west-facing windows. The afternoon Atlantic sun here is brutal, and combined with South Florida humidity it saturates the desiccant inside double-pane units far faster than manufacturer projections. If you’re seeing fog between the glass on a CGI unit, the seal is gone and the glass package needs replacement, not a wipe-down.
- Sticking and misaligned CGI sliding glass doors. Sandy, salt-laden air works its way into roller assemblies and tracks on original 9000 Series sliders. Rollers wear unevenly, the door starts dragging, and eventually the track itself scores. We replace rollers with marine-grade stainless aftermarket parts on out-of-warranty units because they outlast OEM in this climate.
- Hardware corrosion and latch failure on impact doors. Non-stainless hinges and handles on CGI 7700 Series doors stiffen and seize within a few years of salt exposure in West Palm Beach. We swap in stainless hardware and realign the door so it latches cleanly without forcing.
- Jalousie-to-impact conversions on 1950s-1970s CBS ranch homes. A large share of mid-city West Palm Beach homes still have original louvered jalousie windows that offer zero wind resistance and disqualify owners from wind-mitigation insurance discounts. We remove the louvers, reframe the openings, and set CGI Sentinel impact casements properly flashed and sealed.
CGI Service in West Palm Beach: What Local Conditions Mean for Your Equipment
West Palm Beach sits outside Florida’s High Velocity Hurricane Zone, which only covers Miami-Dade and Broward counties, but Palm Beach County’s design wind speed of roughly 140 mph still forces Florida Product Approval-rated impact windows and doors on virtually every replacement. That’s the county layer. Then there’s the city layer. In Flamingo Park and El Cid, the Historic Preservation Board routinely rejects standard impact casement and single-hung units because the sightlines and muntin profiles don’t match original 1920s-1930s windows. Even a like-for-like CGI impact casement swap can be stopped at permit review if the product cutsheets haven’t been pre-cleared with HPB. Contractors who skip that meeting face stop-work orders and forced re-installation. Our crews schedule the pre-application HPB meeting before we quote the job, because doing it in the wrong order is a five-figure mistake. If you own a historic home in West Palm Beach, this one step changes everything about your CGI replacement project.
CGI Models & Products We Service in West Palm Beach
Our technicians work the entire CGI product range: Sentinel Series impact windows, Estate Collection windows, 7700 Series impact doors, and 9000 Series sliding glass doors. We use OEM CGI replacement parts whenever possible because that keeps your impact certification intact and the glass consistent. For out-of-warranty non-impact hardware like hinges and rollers, we’ll recommend marine-grade aftermarket parts that hold up better in West Palm Beach salt air than the original equipment. We stock common CGI rollers, latches, and balance parts locally so turnaround is fast, and anything we don’t stock we source directly through our established supplier network. When a frame is corroded or an IGU is fogged, we’ll advise you straight: replacing the sash or the entire unit usually saves money over repeated repairs. We also handle hurricane impact windows, impact sliding glass doors, and historic window restoration across West Palm Beach.
CGI Service Pricing in West Palm Beach
CGI service pricing in West Palm Beach depends on what’s wrong and which model you have. Here’s a straight breakdown of what you can expect:
- Service call and diagnostic: $89-$149, applied to the repair if you proceed
- Roller and track replacement on a 9000 Series slider: $180-$340 per door
- Hardware swap on a 7700 Series impact door: $120-$260, depending on stainless hinge count
- IGU seal repair or glass package replacement: $400-$900 per sash
- Full CGI Sentinel impact casement replacement: $1,400-$2,800 per opening, permit and install included
Historic district jobs in Flamingo Park or El Cid cost more because of the HPB pre-application work and the custom sightline matching involved. Every estimate we write is a line-item on paper, in front of you, before you sign anything. Call (813) 320-9346 to schedule your free estimate for North Palm Beach Cgi service; we’ll walk the job with you and tell you exactly what the numbers are.
Serving West Palm Beach, FL - Our Local Coverage Area
We’re based in the West Palm Beach area and know this community well, including nearby Cgi service in Greenacres. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in West Palm Beach
Yes. Flamingo Park is a designated historic district, so replacement windows and doors must be pre-cleared by the West Palm Beach Historic Preservation Board before you pull a permit. The HPB requires that replacement units replicate original 1920s-1930s muntin profiles and sightlines, which means standard impact casements often get rejected at review. We handle the pre-application meeting and submit product cutsheets that match your home’s original window details. Call (813) 320-9346 to have us walk the process with you.
Yes, for virtually all replacements. Even though West Palm Beach is outside the High Velocity Hurricane Zone, Palm Beach County’s ~140 mph design wind speed mandates Florida Product Approval-rated impact windows and doors. The good news: if your CBS ranch still has original jalousie windows, replacing them with CGI impact units qualifies you for the wind-mitigation insurance discount. Call (813) 320-9346 and we’ll confirm what your specific street requires.
That white powder is aluminum oxidation driven by salt-laden air off the Intracoastal, and it’s common on older CGI units with unsealed weep holes. Water and salt collect in the bottom rail, and the aluminum corrodes from the inside. If caught early, we can clean, treat, and seal the frame to slow the damage. If it’s advanced, replacement of the sash or full unit is the honest call. Call (813) 320-9346 for an assessment.
In most cases, yes. We replace worn rollers and tracks, realign the door, and swap in stainless hardware where corrosion has set in. If the frame itself is structurally corroded or the glass package is fogged, we’ll tell you that replacing the door unit is cheaper than repeated repairs. Either way, you’ll get a straight answer and a line-item quote before any work starts.
Yes, CGI impact windows and doors qualify for the wind-mitigation discount when properly permitted and installed. The key is that the installation passes inspection and the product certification is documented. We register both warranty layers in writing before the truck leaves the driveway, and we pull permits with the city so your documentation is clean. Call (813) 320-9346 for an exact quote; estimates are free.
Service Areas Near West Palm Beach
We provide CGI service throughout West Palm Beach service area and surrounding communities. Our crews regularly work in CGI service in West Park, CGI service in Wilton Manors, and neighboring Palm Beach County cities including Boynton Beach, Lake Worth Beach, and Riviera Beach. Wherever you are in the corridor, we’ll be there when we say.
Book Your CGI Service in West Palm Beach Today
If your CGI windows or doors are showing signs of salt-air wear, fogged glass, or sticking tracks, don’t wait for a storm to reveal the problem. Call (813) 320-9346 now. A live person answers, we’ll schedule a free estimate on your West Palm Beach property, and we’ll put every number in writing before work begins.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving West Palm Beach since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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